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Can I contact a Sales Assistant for advice on my purchase? We have expert sales advisors on line who will be delighted to help you. Simply e-mail us at Morgancurtainco@aol.com and we will reply to your query as soon as possible. Alternatively you can call us on 07811 849769 for a more urgent response. Q: How do I know that you have received my order? A: We will e-mail conformation of your order to you within minutes of it being placed. If you do not receive a confirmation, please email our sales team. Q: How can I pay for my order? A: We are pleased to accept all major credit and debit cards including: Visa, Mastercard, Maestro, Solo, JBC and American Express. Q: How safe are my payment details? A: Your details are totally safe. We collect your payment via Sage Pay and have invested in the most secure transaction encryption systems available. We Insist on Pass Word and Sign On levels for YOUR SECURITY. Q: How quickly will my order be shipped? A: We will make every effort to ship items within seven to 14 days of receiving the initial order. In the unlikely event of an item being out of stock or delayed, we will notify you immediately by e-mail to ensure that our revised delivery date is acceptable. Q: What are your delivery charges? A: We charge £7.99 delivery for mainland UK. All orders £99.00 or more, delivery is Free Of Charge. We also deliver to Ireland, Isle of Man, Isle of Wight, Channal Isles and the Scottish Highlands. All delivery prices are illustrated when purchasing. Q: How do I make a return? A: We are sure that you will be delighted with your purchases. However, if you wish to exchange or return an item (due to damage), please inform us by e-mail, within seven working days of receipt. We advise that you send your package by recorded delivery as we cannot be held responsible for any item lost or damaged during its return to us. The cost of return will be covered by the customer unless the item is deemed to be faulty. We will pass faulty items back to our supplier for independent inspection. We cannot refund products without the original packaging or products that have been altered in any way including being taken out of original packaging. Please always check sizes first to make sure the curtains will fit your window. Your payment will be refunded back to your original payment method within 28 days less the postage cost. Cheapest Curtains and Bedding yet still the finest quality. |
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